Frequently Asked Questions

Welcome to Cupcakes & Curves — Where Sweetness Meets Confidence!

We've got answers! Whether you're ordering something sweet, shopping our confidence-inspired collections, or treating yourself to a Confidence Subscription Box, we're here to make your shopping experience easy and enjoyable.

🏷 What currency are prices listed in?

All prices on our website are listed in USD (United States Dollars).

🧁 What products does Cupcakes & Curves offer?

We're more than a boutique — we're a celebration of sweetness, style, and confidence!

Our collections include:

• Confidence Cake Cups — Delicious individual cake treats packed with flavor.

• Pound of Confidence — Our signature mini bundt cakes, made to bring a little sweetness to your day.

• Sip & Slay Lemonades — Refreshing, flavorful beverages.

• Sweet Glow Candles — Beautiful fragrances designed to elevate your space.

• Confidence-Inspired Fashion & Accessories — Apparel and accessories that celebrate self-love and individuality.

• Confidence Subscription Box — A curated experience filled with Cupcakes & Curves favorites and confidence-inspired surprises.

Product availability may vary.

📦 When will my order ship?

We work hard to prepare every order with care!

Processing times depend on the products purchased:

• Apparel and accessories: Typically 4–7 business days for production.

• Handmade and specialty products: Processing times may vary depending on availability and order volume.

• Freshly prepared desserts and beverages: Preparation, pickup, and delivery arrangements will be communicated when your order is confirmed.

• Subscription boxes: Shipping schedules and processing details will be provided with your subscription information.

Please note that processing times do not include shipping or delivery time.

🚚 How long does shipping take?

Shipping times vary based on the product, fulfillment location, and destination.

Some apparel and specialty items may require additional production or shipping time. Estimated delivery information will be provided when available.

Fresh food and beverages may have different delivery or pickup options and are not necessarily available for standard shipping.

Once your eligible order ships, you will receive tracking information when available.

💔 What if my order arrives damaged or incorrect?

Your satisfaction matters to us!

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at kim@cupcakesandcurves.com.

Include your name, order number, a description of the issue, and photographs when possible.

We will review your concern and work toward an appropriate resolution, which may include a replacement, refund, or store credit.

🔄 Can I return or exchange my order?

Return eligibility depends on the type of product purchased.

• Eligible apparel and accessories: Returns may be requested within 14 days of delivery, provided items are unused, unworn, and in their original condition.

• Food and beverage products: Due to their perishable nature, these items are generally not eligible for return.

• Personalized or custom-made items: Generally final sale unless damaged, defective, or incorrect.

• Candles and other nonperishable products: Return eligibility will depend on the product's condition and applicable return policy.

• Subscription boxes: Returns and cancellations are subject to our Confidence Subscription Box policy.

Approved refunds will be issued according to our posted Refund Policy. Nothing in this policy limits rights provided by applicable law.

❌ Can I cancel my order?

We understand that plans sometimes change!

Please contact us as soon as possible if you need to cancel an order.

Orders may be canceled before production, preparation, or fulfillment begins. Once an item has entered production or has shipped, cancellation may no longer be possible.

Custom cakes, freshly prepared desserts, and personalized products may have additional cancellation restrictions.

🏠 I entered the wrong shipping address. What should I do?

Please contact us immediately at kim@cupcakesandcurves.com or reply to your order confirmation email.

Include your order number and the correct shipping address.

We will do our best to update your information before your order ships. However, address changes cannot be guaranteed once an order has entered fulfillment or transit.

🎁 How does the Confidence Subscription Box work?

Our Confidence Subscription Box is a curated experience designed to bring sweetness, self-care, and confidence right to your doorstep!

Each box features a selection of Cupcakes & Curves products and special surprises.

Subscription pricing starts at $49.99 per box, with billing, shipping frequency, renewal, and cancellation details outlined in our Subscription Policy.

🎂 Can I place a custom cake order?

Absolutely!

We offer custom cake options for birthdays, celebrations, special occasions, and memorable moments.

Visit our Cake Request page to submit your inquiry. Please include your event date, desired cake size, flavor preferences, and design inspiration.

Custom cake orders are subject to availability and confirmation.

🌎 Do you ship internationally?

Shipping availability depends on the product and destination.

Certain apparel and accessories may be eligible for international shipping, while food, beverages, and other specialty products may have geographic restrictions.

Please contact us before ordering if you are unsure whether an item can be shipped to your location.

🧁 Do you ship cakes and pastries?

At this time, Cupcakes & Curves does not ship cakes or pastries. Our Confidence Cake Cups, Pound of Confidence mini bundt cakes, and custom cakes are freshly prepared and available through local pickup or approved local delivery arrangements only.

We want every sweet treat to reach you fresh, delicious, and ready to enjoy!

📦 Which products are available for shipping?

Shipping is available for eligible nonperishable products, including select apparel, accessories, Sweet Glow Candles, and other merchandise.

Shipping availability and delivery times may vary by product and destination.

🎁 Can I have pastries included in my Confidence Subscription Box?

Our Confidence Subscription Boxes are curated with eligible products that can be safely shipped. Fresh cakes and pastries are not included in shipped subscription boxes.

🚚 How long does shipping take?

Processing and delivery times vary depending on the products ordered. Apparel and made-to-order merchandise may require additional production time.

Once your order ships, tracking information will be provided when available.

💕 What is Cupcakes Cares?

Cupcakes Cares is our community-focused initiative dedicated to spreading kindness, uplifting others, and creating meaningful opportunities to give back.

We believe confidence grows stronger when we support one another.

❓ Still have questions?

We're always happy to help!

Email: kim@cupcakesandcurves.com

For faster assistance, please include your name, order number (if applicable), and a brief description of your question.

Cupcakes & Curves

More Than Sweet Treats. A Lifestyle of Confidence.